Terms of Service

"Club" means a golf club registered on the Platform. "Instructor" means a golf professional offering services through the Platform. "Golfer" means a user booking lessons or purchasing services. "User" means any Club, Instructor, or Golfer.

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must be at least 18 years old to create an account.

Sendable provides a booking and payment platform connecting golf clubs, instructors, and golfers. We facilitate transactions but are not a party to the coaching services provided by instructors.

Instructors are independent contractors, not employees of Sendable. We do not guarantee the quality, safety, or suitability of any coaching service.

Founding Club program: Clubs in the Founding Club program pay 0% platform fees on lesson bookings. Stripe payment processing fees (currently 1.75% + A$0.30 per transaction) are passed through at cost.

Swing reviews: A 4% platform fee applies to swing review transactions.

Future pricing: Standard pricing may be introduced for new clubs after the founding period. Founding Club rates are locked in permanently for qualifying clubs.

All payments are processed through Stripe. By using the Platform, you agree to Stripe's terms of service.

Booking confirmations are subject to instructor availability. Cancellations made more than 24 hours before the lesson start time will receive a full refund. Cancellations made less than 24 hours before the lesson start time are not eligible for a refund.

Sendable reserves the right to cancel bookings and issue refunds in cases of fraud, abuse, or policy violations.

Revenue from bookings is split between the instructor and club according to their agreed percentages, configured on the Platform. Sendable processes these splits automatically via Stripe Connect. Sendable is not responsible for disputes between clubs and instructors regarding split percentages.

You agree not to:

• Use the Platform for any unlawful purpose
• Impersonate another person or entity
• Interfere with the Platform's operation
• Attempt to gain unauthorised access to any part of the Platform
• Scrape data or use automated tools without permission

The Platform, its content, and branding are owned by Sendable. Users retain ownership of content they upload (photos, bios, swing videos) but grant Sendable a licence to display this content on the Platform.

To the maximum extent permitted by law, Sendable is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability is limited to the fees you have paid to Sendable in the 12 months preceding the claim.

Either party may terminate the relationship at any time. Sendable may suspend or terminate your account for violation of these Terms. Upon termination, any outstanding payouts will be processed within 30 days.

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

We may update these Terms from time to time. Material changes will be communicated via email or Platform notification. Continued use after changes constitutes acceptance.

For questions about these Terms, contact us at hamish@sendable.com.au.